Some Best Practices for Health Insurance Enrollment Posted on: December 12, 2018

Health insurance is a valuable benefit offered by businesses to their employees. You’re glad it’s there, but let’s be realistic – when it comes to the paperwork involved, we know many people would rather be doing something else. Here are some best practices to streamline your business’s health insurance enrollment.

1. Plan ahead by creating a realistic schedule for open enrollment by beginning with the end in mind.

Ideally, your open enrollment period should end no later than 30 days prior to the end of your plan year or renewal date. This kind of timely action builds in a buffer for delay or error in the process.

Once you determine the ending date of open enrollment, back up from there to schedule open enrollment meetings, print forms or materials, distribute or mail open enrollment packets, etc. We’re here to help.

2. Collect all required information for each plan participant (employee or dependent).

This may include:


  • Last Name, First Name and Middle Initial (exactly as provided in previous enrollments)
  • Social Security Number (unique and accurate identifying information for each dependent)
  • Address
  • Date of Birth (unique and accurate identifying information for each dependent)
  • Gender
  • Hire Date (if an employee)
  • Coverage Effective Date
  • Product Coverage (Medical, Dental, Flex)
  • Date of Termination, if applicable, and Reason for Term (especially needed for COBRA)
  • E-mail address

3. Double-check all data. Accurate completion of all fields on any enrollment or waiver forms now saves time, delay and aggravation later. Insurance companies can use only the information they are given.

4. Educate employees about the guidelines of spending accounts associated with their health coverage. For example, FSAs are “use it or lose it” accounts, where contributions made to an FSA during a calendar year can be used only for eligible expenses incurred during the same year – unless your plan provides for either a grace period or a carryover.

And – if your employees have flex debit cards, remind them to save all receipts for purchases made with the card as well as the cards themselves, even if the allocated FSA total amount has already been used.

Additionally, discussing these items with your agent can help with the decision-making process: Your budget for health insurance and contribution strategy (for the business and for the individual employee) and the health insurance networks the insured employees use or prefer to use.